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What duck77 Does With Your Information

This Privacy Policy covers every piece of information you share with us when you open an account, make a deposit through PayPal, Venmo, or Play+, or reach out to our support team.

Account data handlingPayPal, Venmo, Play+ payment contextYour right to access and correct dataCookie and tracking disclosureHow to contact us about privacy
duck77 What duck77 Does With Your Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct, or delete the personal information we hold, there are three direct ways to reach our privacy team. We aim to acknowledge your request within two business days and resolve most account-data inquiries within seven. For identity verification disputes — like a mismatch between your name and your PayPal account — live chat is the fastest path.

Team online

Live Chat

Open the chat icon from your account dashboard at any time. Fastest path for identity verification questions or to flag a data mismatch on your account.

Email Support

Send your data request to our support address. Include your registered email and the specific change or deletion you're asking for so we can act quickly.

Account Settings

Some data corrections — display name, phone number, preferred payment method — can be made directly inside your account settings without contacting support.

HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We use a combination of SSL encryption, tokenized payment handling, and session-based authentication to keep your account data protected. Cookies on duck77 fall into three categories: strictly necessary (login session, cart state), analytical (page performance, feature usage), and optional marketing cookies you can decline at any time from the cookie banner. We retain your personal data for as long as your account is active and for a reasonable period after closure to meet any legal obligations in your state. You have the right to ask us what we hold, request corrections, and in some states, request deletion.

SSL Encryption

All data in transit between your device and our servers is encrypted. This covers login, payment entry via PayPal or Play+, and account form submissions.

Cookie Control

You can accept, decline, or manage individual cookie categories from the banner shown on your first visit. Analytical and marketing cookies are off by default until you opt in.

Data Retention

We keep your account data while your account is open and for a defined period after closure. Specific retention timelines depend on applicable state law in your eligible region.

Your Access Rights

You can request a copy of your stored data, ask for corrections, or ask us to stop using your information for certain purposes. Submit that request through live chat or email.

Common Questions About Your Privacy at duck77

These are the questions we hear most often about how personal data works on this platform. If something isn't covered here, live chat or our support email will get you a direct answer from someone who can actually pull up your account.

We collect your name, email address, date of birth, and the payment details you use — such as your PayPal email or Play+ card number. Identity verification may also require a government-issued ID.

We do not sell your personal data. We share it only with payment processors like PayPal and Venmo, identity verification services, and any party required by law in your eligible state.

Contact us through live chat or email with your registered account email. We'll confirm your identity and send a full data summary within seven business days of your verified request.

Yes. Submit a deletion request through support. Note that some data must be retained for legal and financial compliance under state law, even after your account is closed.

Payment credentials are passed through encrypted processors and are never stored as plain text on our servers. We use tokenization so your wallet details can't be read from our database directly.

We use session cookies (required for login), analytical cookies, and optional marketing cookies. You can manage all non-essential cookies from the cookie banner or your browser settings at any time.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.